Experience

Consultancy, research and evaluation

Lead consultant: Evaluation of ICT support programme for social care organisations (2014 ongoing)
Designing and implementing a mixed methods evaluation of the impact of specialist ICT support for voluntary sector care organisations 
Client: Lasa

Lead consultant: Impact evaluation of social care research database (2014)
Designing and implementing expert evaluation  and end-user review of newly re-launched research database
Client: Social Care Institute for Excellence

Lead consultant: Digital capability in the social care workforce (2014)
Extensive primary research on digital knowledge and skills in the adult social care workforce
Client: Skills for Care

Lead writer: Learning from graduate training schemes (2014)
Authoring summary of primary research projects by management graduates
Client: National Skills Academy for Social Care

Editorial consultant: The Registered Manager's Handbook (2014)
Content and publishing consultancy to support development and publication of practice guide for RMs and other leaders in social care
Client: National Skills Academy for Social Care

Lead consultant: Mobile digital resources for social care employers (2013)
Strategic support for product development, user testing and evaluation of a range of digital resources for mobile devices to support workforce development
Client: Skills for Care

Lead consultant: Evaluation of Research Facilitator Programme for palliative care (2013)
Designing and implementing a mixed methods evaluation of support programme for evidence based practice in hospice settings
Client: Marie Curie Cancer Care

Lead consultant: Digital approaches to social care workforce learning and development (2012)
Investigative research to develop guidance for employers on workplace learning technologies
Client: Skills for Care

Lead consultant: Market research on web services for people with dementia (2012)
Desk research and expert interviews to identify current & emerging market trends in digital products for people with dementia
Client: Social Care Institute for Excellence

Lead consultant: Impact evaluation of social care datasets (2012)
Assessing the impact on research and national policy formulation of social care workforce data
Client: Skills for Care

Joint lead: Use of ICT in dementia care (2012)
Developing guidance for care staff on the use of information and communication technologies to support people with dementia
Client:  Social Care Institute for Excellence

Lead consultant: Audience definition in health/care (2011)
Support for strategic planning of information services for professionals at the health/care interface
Client: National Institute for Health and Clinical Excellence (NICE)

Lead consultant: Requirements specification for information services (2011)
Synthesising end-user research and expert evaluations to draft requirements specification for research information service in social care
Client: Social Care Institute for Excellence

Lead consultant: Web-based consultation services (2011)
Development of strategic plan for development of web based consultation tools, CPD portfolios
Client: The College of Social Work

Lead consultant: Multimedia advocacy for learning disability (2011)
Developing a marketing and business development strategy for multimedia advocacy resources at the Rix Centre
Client: The Rix Centre

Project manager: Critical thinking in assessment in adult social care (2011)
Literature review of existing evidence on the use of critical thinking in assessment processes in adult social care
Client: Research in Practice for Adults

Lead consultant: Information seeking at the health/social care interface (2011)
Qualitative and quantitative research into information seeking behaviour of social care workers in England
Clients: TFPL/Idox for NICE & SCIE

Lead consultant: Connected learning in social care (2010-11)
Development of guidance for social care SMEs in England on using ICTs to support staff training and development
Client: Social Care Institute for Excellence

Project director: Professional capabilities framework for social work: consultation with practising social workers (2010)
Online consultation with practising social workers on a new professional capabilities framework produced by Social Work Reform Board
Client: The College of Social Work

 Project director: Information needs of social workers (2010)
Research into the information seeking behaviour of social workers in England to inform College services and membership offer
Client: The College of Social Work

Lead consultant: Multimedia advocacy for learning disability (2010)
Research into learning materials development to support routes to market for en e-learning resource on multimedia advocacy
Client: The Rix Centre

Lead consultant: Feasibility study for social care portal (2010)
Assessing options for online knowledge services for social care in England and Wales using desk research, comparator analysis and stakeholder consultation
Client: Social Care Institute for Excellence

Research consultant: Wellbeing services for people with mental health problems (2009–2010)
Evaluation using Realist methodologies of three local Mind associations using wellbeing approaches for people with mental health problems
Client: NDTi for Mind

Project director: People management for direct employers (2009–2010)
Researching and writing a guide to people management skills for individuals who employ assistants to provide personal care services
Client: National Skills Academy for Social Care

Lead consultant: Promoting research utilisation for social services (2009-2010)
Scoping and developing guidance on making use of formal research evidence for service redesign in social services in Scotland
Client: Institute for Research and Innovation in Social Services 

Executive editor: Openmind (1997–2010)
Overseeing bi-monthly print magazine for a national mental health charity
Client: Mind

Lead consultant: Knowledge into practice: NHS Scotland E-library (2009)
Using critical incident technique to investigate the impact of NES E-library on clinical and organisational knowledge and practice
Client: NHS Education Scotland

Project director: Care Skillsbase (2006–2009)
R&D project to research, design, test and build web-based tools to help care employers manage staff communication and number skills
Client: Social Care Institute for Excellence

Research consultant: Personalisation and workforce skills (2008)
Feasibility research to assess relevance of an existing skills support tool for direct employers and personal assistants
Client: Skills for Care
Lead consultant: Scoping study for Scottish care knowledge portal (2007)

Assessing six UK health and social care knowledge services and recommending options for a Scottish social services portal
Client: IRISS

Lead consultant: Competitor analysis: NHS Scotland E-library (2007)
Assessing healthcare knowledge services in UK
Client: NHS Education Scotland

E-learning consultant: virtual learning environment for hospital trust (2007)
Assist hospital trust on scoping requirements for virtual learning environment
Client: Oxford Radcliffe Hospitals Trust

E-learning consultant: Scottish Executive Child Protection Reform (2007)
Court Skills training materials for paediatrician expert witnesses
Client: Scottish Executive

E-learning consultant: Referencing skills for social care students (2006)
Creating learning objects to support social care students’ research skills
Client: Institute for Research and Innovation in Social Sciences 

Lead consultant: Supporting transition from FE to HE in social work (2006)
Researching and evaluating training materials for social work students
Client: Scottish Institute for Excellence in Social Work Education 

Lead consultant: e-learning in social care (2003-2005)
Developing a national e-learning strategy in social care, incorporating academic and work-based learning
Client: Social Care Institute for Excellence

Consultant: Web and print usability (2001-2005)
Advising on strategy and process to incorporate usability and accessibility across a communication agency’s work
Client: Synergy Communications

Editorial consultant: Accessibility guidance in higher education (2004)
Recommendations for approaches to accessibility guidance aimed at non-technical e-learning content authors
Client: TechDis

Lead researcher: Accessibility for virtual learning environments (2003)
Research thesis ‘Return to SENDA? Implementing accessibility for disabled students in virtual learning environments in UK higher and further education’ Client: Department of Human Computer Interaction, CityUniversity
http://www.saradunn.net/VLEproject/index.html

Publishing consultant: Inclusive publishing and communications (2000-2001)
Strategic consultancy on print and online publishing, with special reference to accessible web sites
Client: Disability Rights Commission

Marketing consultant: Online clinical support systems for GPs (2000)
Editorial consultancy and market research for PDxMD, now First Consult
Client: PDxMD

Publishing consultant: DrugScope (1999)
Advising on bi-monthly magazine, books and online publications
Client: Drugscope

Research consultant: Social exclusion and mental health (1999)
Researcher and author of Creating Accepting Communities: Mind Report on Social Exclusion
Client: Mind

Commissioning consultant: Trade non-fiction (1992-6)
Buying, commissioning and editing of titles specialising in health and politics
Client: HarperCollins

Writing and content services

General journalism

Occasional features and reviews for the Guardian, Observer, Community Practitioner, Health Matters, Time Out, Natural World amongst others, specialising in health, environmental issues and literature

Wellcome Trust (2000-2009)
Affiliated writer, print and online, for quarterly magazine independent for a large medical research charity

National Skills Academy for Social Care (2009)
Editor NSASC Business Plan; author and editor NSASC Corporate Plan; author NSASC Graduate Research Project summary

Mental Health Foundation of New Zealand (2008)
Principal editor, Realising Recovery: A paradigm shift in mental health services in New Zealand

Macmillan Cancer Relief (2004)
Writing and substantive editing for web site

Department of Health (2001-2002)
Writing and substantive editing for Quality Strategy for Social Care

World Federation for Mental Health (2001/3)
Reports on biennial conference proceedings

Health Service Journal (2000-2001)
Research, writing and substantive editing for HSJ publications

NHS Confederation (2001-2002)
Writing and substantive editing, members briefings and updates

Mind (1997-99)
Researching, writing and commissioning Mind booklets, award-winning series of introductions to a range of mental health issues

Books

Mind Readings: Writers’ Journeys through Mental States (1996)
Co-editor, with Blake Morrison and Michele Roberts
Publisher: Secker & Warburg; Waterstones Book of the Month selection

Beneath the Wide Wide Heaven: Environmental Poetry (1992)
Publishers: Virago UK; Ballantine USA